SPRAXE• Modern e-commerce for Bangladesh
Secure checkout • Cash on Delivery
Frequently Asked Questions (FAQ)
Find answers to common questions about Spraxe
1. Is an advance payment required to place an order?
Yes. For all electronics products ordered from Spraxe, a partial advance payment is required.
2. How can I contact customer support?
You can reach us through our support email, WhatsApp, or hotline number.
3. Is my personal information safe?
Yes. We follow strict privacy and security measures to protect your data.
4. What payment methods are accepted?
We accept secure online payment methods (Bkash, Nagad) and cash on delivery (if applicable).
5. How much is the delivery charge?
Inside Dhaka City Corporation: 60 BDT Savar, Gazipur, Keraniganj: 100 BDT All over Bangladesh: 120 BDT Note: Delivery usually takes 2–5 business days depending on your location.
6. Can I return or replace a product?
Yes, returns and replacements are available according to our Return Policy.