Privacy Policy
Effective Date: 01 January 2026
1. Introduction
At Spraxe, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and store your personal information when you use our website or make a purchase.
2. Information We Collect
a. Personal Information: - Name - Phone number - Email address - Delivery address b. Payment Information: We do NOT store your full payment details. Payments (Bkash, Nagad) are handled securely through trusted partners. c. Technical & Usage Data: - IP address - Browser & device details - Cookies & tracking data - Pages visited, actions taken, and time spent
3. How We Use Your Information
• To process and deliver your orders • To provide customer support • To send order updates or promotions (if subscribed) • To improve user experience and website performance • To prevent fraud or misuse
4. Sharing Your Information
We do NOT sell or rent your information. We may share your data with: • Courier and delivery partners • Payment service providers • Government authorities (only when required by law)
5. Cookies & Tracking
We use cookies to improve your experience, remember preferences, and analyze performance. You can disable cookies in your browser, but some features may not work properly.
6. Data Security
We use encryption, secure servers, and access controls to protect your information. Although no online platform is 100% risk-free, we take every reasonable step to safeguard your data.
7. Your Rights
You have the right to: • Request access to your data • Update or correct information • Request deletion of your data • Unsubscribe from promotional messages To make a request, contact: spraxecare@gmail.com
8. Children's Privacy
We do not knowingly collect information from children under 13. If you believe a child has submitted information, contact us and we will remove it immediately.
9. Policy Updates
We may update this privacy policy occasionally. Continued use of our website means you accept the updated policy.
10. Contact Us
Email: spraxecare@gmail.com Phone: +8809638371951